SuperSignature
F.A.Q.
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Frequently Asked Questions
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What is
SuperSignature?
SuperSignature
is an online signature capture control available for asp.net, php, java, CF and HTML.
You can easily use it on your websites and start capturing signatures from your
website users and customers online without having to install any kind of software
on their computers. The generated signatures can be saved on server as image files
or stored in database. They can also be embedded within PDF files too.
How does
SuperSignature
work?
SuperSignature
provides very intuitive user interface for signing online. It captures signature
data using state-of-art algorithms and sends data to the server where this information
is converted to signature image. All of this is done on-the-fly as soon as the user
is done with signing. You can later on process this information as per your business
logic.
What are the system requirements to run
SuperSignature?
There are no requirements on client's side except that the browser should support
required JavaScripts. The server requirements depend on the version purchased.
- ASP.NET: IIS, .NET framework 2.0 or above.
- JSP: Java, Tomcat Server
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PHP: PHP 5.0 or above, Apache
- Cold Fusion: CF, IIS or Apache
What is the cost of
SuperSignature?
Please visit the pricing page
Can I upgrade my edition?
Yes you can upgrade your edition anytime and pay for the additional fees.
Who should use
SuperSignature?
Well this is up to you. However it can be used on pages that require customer's
signature as part of some confirmation. It can also be used in CRM applications
that may store signatures of customers. You should consult your local legal authorities
if you want to know if such online signatures are considered by law.
Does it really work on windows mobile?
Please tap and hold on the screen. You will then see a clockwise circle of dots appear - when the circle is complete a window opens up with the option called "make selection" or "select all" or "undo". use "make selection".
I am not able to make it work on Android
Kindly make sure the browser setting is not in desktop mode.
I am not able to make it work on HP Touchpad
Please refer: Html Meta
Does it work with BlackBerry PlayBook?
Yes
I get genetic error in GDI+?
Kindly make sure there is WRITE access for the image.
The trial version shows watermarks on generated image
Yes, that goes away in purchased version.
Does the PHP version save to DB / Disk?
Yes all versions can easily save to database or physical file. You get the image object in general which needs to be converted to bytes and then saved to DB.
Does it work on Windows Phone 7?
No, it does not.
Does it work with classic ASP?
Classic asp is not natively supported, however you can use an iframe pointing to asp.net page, which has signature control on it.
Can it sign a PDF?
Yes, please refer demos. Still if you need more details on PDF, please email.
Do I have to use your Webservice for PHP/CF/Java?
No, all code files will reside on your server. They will never communicate or use any files from our servers.
I get 'Could not load file or assembly' error
Make sure the DLL is not blocked due to security, see properties of file and unblock it.
Can I have multiple signatures captured on same page?
Yes easily!
Are there any alternatives to mouse?
My question is not answered!
Please contact us.
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